Shipping Policy
We ship items from China , as we are base in China. We are always working with the most trustful delivery companies to make sure each order arrives as fast as we can.
Verification
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Delivery time
Delivery Time = Processing Time + Shipping Time.
A.Processing time: Normally 2-5 days.
We'll ship out the parcel in a few hours after the order prepared , and an notification E-mail will be sent to you, to inform the shipping information, such as the tracking number, carrier and so on.
B.Shipping time and Shipping Cost
The shipping time and cost depend on the weight of the items you order, and the shipping method you choose and the delivery destination. Please refer to the belowing tables.
1. United Stated Shipping Policy
| Standard shipping | Expedited Shipping | |
| Shipping Time | 8 - 15 Business Days | 5 - 7 Days |
| Shipping Cost |
0.01 - 0.5kg $4.99 |
0.01 - 0.5kg $16 0.51 - 1kg $21 |
Remind: When you are checking out, the shipping cost will be automatically calculated according to the above table.
2. Europe Shipping Policy
Standard shipping : 8 - 15 working days shipping time. Cost : $5.99 per order ;
Expedited Shipping : 6 - 8 days shipping time. Cost : the same as the United State (Please see the table above)
3. Canada, Australia and Japan Shipping Policy
Standard shipping : 8 - 15 working days shipping time. Cost : $7.99 per order ;
Expedited Shipping : 5 - 10 days to arrive. Cost : the same as the United State (Please see the table above)
4. Other International Countries Shipping Policy
Standard shipping : 8 - 20 working days shipping time depend on your area. Cost : Automatically calculated when you checking out ;
If you have any issue about the shipping, we're ready for help , service@pro-costumes.com.
Changing the Shipping Address
We can only help you change the shipping address before the order shipped out
After order shipped out, customer need to contact the shipping company to change shipping address
Track Your Order
We'll sent the tracking number to you by email as soon as possible when we ship out your parcel. Also, you can e-mail us service@pro-costumes.com to check your shipping and delivering process. We'll reply you in 24h.